FAQs
Can I visit my loved one?
Yes, we understand it is important for you to see your loved one. You can visit your loved one and follow the set visitation requirements.
Will my loved one get the care they need during an outbreak?
All residents will be provided with the care most appropriate to their needs, within the restrictions the Public Health Unit puts in place to stop the spread of the virus. We will ensure residents are updated on any changes to their care routines. Some changes you can expect will be in relation to meal services, hygiene procedures such as wearing full personal protective equipment, and a reduction in visiting services such as hairdressing.
Can I take my loved one out of the residence?
Yes, you are able to take your loved one out of the residence. We recommend visits are limited to your family home or to an outdoor setting. Your loved one would be required to wear a mask to minimise the risk of transmission.