HOME CARE

Getting Started

Our Home Care is designed to support you to live the life you choose in your home.

To determine what level of Home Care is right for you, there are a few things you need to do. We’re happy to answer any questions you have and guide you along the way, so that you’re confident you have what you need to apply for eligibility for our Home Care services.

Lady on her computer receiving Home Care support with Catholic Homes

5 Steps to your Home Care Package

We’ll make getting started easy for you. Just read through our 5 easy steps. And if you have questions at any time you can contact us.

1

Contact My Aged Care

When you contact My Aged Care, they’ll go through a series of questions with you, to put you on their register. They’ll then arrange for an assessment to determine if you’re eligible for Home Care and what level of Home Care it is that you require. This assessment can be done in your home.

2

Organise an Aged Care Assessment

For access to Home Care packages, you need to arrange an assessment with the Aged Care Assessment Team (ACAT) which is part of the Government’s My Aged Care department. Before you contact ACAT we’re happy to talk with you about the process, and what items to have ready, so you’re prepared with all the information you need to register with ACAT.

3

Receive the outcome of your assessment

If you meet the criteria, you’ll be notified of the outcome of your assessment by ACAT with an approval. You can then contact us, and we’ll send a dedicated Case Manager to your home to visit you. Your Case Manager will go through our services with you, and tailor a care plan to match your needs and budget.

4

Select Catholic Homes as your provider

After your Case Manager has visited you at your home and together you’ve decided on a plan, you’re then able to select us as your Home Care provider and sign up to the Home Care package which has been specifically devised for you.

5

We complete all your paperwork, and get your services up and running

Your Catholic Homes Case Manager will activate your referral code so you can start to receive your Home Care services and funding, which will start straight away.

We’ll make it easy. Book a free consultation with Janine and the Client Engagement team to discover how simple Home Care can be. 

Let‘s have a chat about your Home Care Options

Starting home care doesn’t have to be confusing. Here’s how to get the support you need in just 5 simple steps – with Catholic Homes by your side every step of the way.

Book your cup of tea with Janine today

We’ll make it easy. Book a free consultation with Janine and the Client Engagement team to discover how simple Home Care can be. 

Let‘s have a chat about your Home Care Options

Starting home care doesn’t have to be confusing. Here’s how to get the support you need in just 5 simple steps – with Catholic Homes by your side every step of the way.

Book your cup of tea with Janine today

Home Care FAQs

There are many reasons why you might consider Home Care: You may be having more trouble doing things that were easy, experiencing a change in your health, or returning home from the hospital.

Everyone values independence, which means you don’t need to give up your freedom just because you might need a hand with the day-to-day.

People want to be safe and happy at home, and Home Care is all about maintaining choice and independence. It includes a comprehensive case management service.

Eligibility for government-subsidised Home Care is based on your needs and circumstances and is determined by an individualised assessment by specialists from My Aged Care and relevant assessment bodies.

Perth Metro | North, South and East Perth regions

Mid West WA | extending to Northampton

Wheatbelt WA | extending from Jurien Bay to Northam, Toodyay, Merredin, Boddington, Narrogin, and surrounds

South West WA | including Bunbury and nearby areas. 

If you have more complex needs requiring regular Home Care, a member of the Aged Care Assessment Team will be in contact. 

An ACAT assessor will discuss your needs and help develop a support plan. Then, your eligibility for services is determined, and you can choose a quality provider such as Catholic Homes.  

Most Home Care services are subsidised by the Australian Government though you are expected to contribute towards some of the costs.

Costs very depending on type of services and the complexity of care you need; as well as your capacity to pay. 

This may be for you if you are not eligible for a government-subsidised service.

Private Services provides one-on-one support from one of our friendly team members who can help you in the home or accompany you to visit and connect with old friends, enjoy community-based activities, attend appointments, or go shopping.

You can live in the community or in an aged care facility. This service is tailored to suit your individual circumstances.

Follow these 5 easy steps to access Home Care.

Contact My Aged Care

When you contact My Aged Care, they’ll ask you a series of questions to put you on their register. They’ll then arrange for an assessment to determine if you’re eligible for Home Care and what level of Home Care you require. This assessment can be done in your home.

Organise an Aged Care Assessment

To access Home Care packages, you must arrange an assessment with the Aged Care Assessment Team (ACAT), which is part of the Government’s My Aged Care department. Before you contact ACAT, we’re happy to talk with you about the process and what items to have ready, so you’re prepared with all the information you need to register with ACAT.

Receive the outcome of your assessment.

If you meet the criteria, ACAT will notify you of the outcome of your assessment and approve you. You can then contact us, and we’ll send a dedicated Case Manager to your home to visit you. Your Case Manager will go over our services with you and tailor a care plan to match your needs and budget.

Select Catholic Homes as your provider.

After your Case Manager visits you at your home and you’ve decided on a plan together, you can select us as your Home Care provider and sign up for the Home Care package that has been specifically devised for you.

We complete all your paperwork and get your services up and running

Your Catholic Homes Case Manager will activate your referral code so you can start receiving your home care services and funding, which will start straight away.

A Home Care Package provides services tailored to meet your care needs. It helps you enjoy your home for as long as possible as you get older, while giving you choice and flexibility in how your care and services are provided to you at home.

Catholic Homes can offer four types of Home Care packages, from low to high care, and each service is funded at different levels.

Contact one of our experienced case managers, who will help you create a support plan and budget to suit your package fund and needs.

For those who require lower levels of support, their assessment will be done by the Regional Assessment Service. 

A face-to-face or phone assessment will quickly determine if you can assess entry-level services under the Commonwealth Home Support Programme some of which can be provided by Catholic Homes.

The assessor will be able to determine what services you are eligible for once the assessment is complete.

If your needs are straightforward, you might be eligible for entry-level Home Care under the Commonwealth Home Support Programme (CHSP). Your assessor should be able to confirm this during your assessment.

You need a referral to access CHSP services. The RAS assessor will advise provider options and refer to your preferred provider. Catholic Homes may assist you in commencing the services you need.

If you need more complex care, your written confirmation will be given. You’ll receive a letter from the aged care assessment team stating you have been assigned a package, keep this letter and you can contact Catholic Homes if we are your preferred provider. 

Catholic Homes' Short-Term Restorative Care provides a range of care and services to improve your well-being and help you stay independent by improving your ability to complete everyday tasks.

You may be able to receive Short-Term Restorative Care in your home or in the community. The ACAT determines your eligibility.

Depending on your needs, short-term restorative Care can be provided for up to eight weeks (56 days). You may be eligible for Short-Term Restorative Care twice in any twelve-month period.

Yes, you can choose to change your provider at any time. We can make it very easy for you to switch to Catholic Homes.

Switch now